Support

Help with Heptavo

Heptavo is an IB Diploma study app for iPhone and iPad, published by Lars Haneveld.

Contact

For help, a question about a purchase, or a mistake in a question, email:

Please include your device and iOS version. For a mistake in a question, add the course and sub-topic. The Report a mistake button in the app's Settings fills all of this in for you.

The paywall says the App Store could not be reached

Check your connection and open the paywall again. Prices are loaded from the App Store each time.

I bought Pro on another device

Open Settings in the app and tap Restore purchases. Pro is tied to your Apple Account.

How do I cancel a subscription?

Settings ▸ [your Apple Account] ▸ Subscriptions on your device. Refunds are handled by Apple at reportaproblem.apple.com.

Does the app collect my data?

No. Everything stays on your device. See the Privacy Policy.